I was so excited to get the first water bottle, until I rinsed it out to clean. That's when I immediately realized it leaked :( however, I immediately contacted the company and they responded to me next day. Through pictures and videos they were able to see it leaked and immediately sent me out a new one.
No-questions asked.
No-you pay the shipping ... again.
No-you need to return the faulty one.
They just sent it out. Thank you so much. I just received the second one and I am happy to say it is leak-free and works like a charm. And I cant wait show it off!
